This is likely tied to your device settings and is possibly related to a battery-saving function enabled on your Android device which is putting apps to sleep after a set amount of time.


To turn this off please try:

  1. Open the SETTINGS app. You will find the settings app on the home screen or apps tray.
  2. Scroll down and click on DEVICE CARE.
  3. Click on BATTERY options.
  4. Click on APP POWER MANAGEMENT.
  5. Click on PUT UNUSED APPS TO SLEEP in advanced settings.
  6. Select the slider to OFF.