Account

I want to change my email address
Unfortunately, you aren't able to change the email address attached to your account though it's something we hope to be able to do in future.  If y...
Wed, 13 Oct, 2021 at 11:41 AM
I need help with the Learning Hub
Please refer to the Help Centre in the Learning Hub. You can find this by clicking 'Help' in the bottom right corner: If your question can't ...
Wed, 13 Oct, 2021 at 11:41 AM
I would like to delete my account
If you would like your account and associated data deleted from our system, please email our support team (support@smilingmind.com.au). If you are also abl...
Wed, 13 Oct, 2021 at 11:41 AM
I want to unsubscribe from your mailing list
To unsubscribe from our mailing list, you can use the unsubscribe link at the base of any marketing email sent from us. Please note: this does not inclu...
Wed, 13 Oct, 2021 at 11:41 AM
I want to reset the progress in my account
The app does not support the ability to reset your progress, unless you delete your account and then sign-up again. If you wish to do this, you can delete y...
Thu, 16 Jun, 2022 at 12:38 PM
I forgot my password
If you forgot your password please follow these steps: Either open the app or go to app.smilingmind.com.au and click “Log In” Click “Forgot your password...
Wed, 13 Oct, 2021 at 11:41 AM
I didn't receive a password reset email?
If you have forgotten your Smiling Mind password, or simply want to change it, you can do this by using the I forgot my password link on the Sign In screen....
Wed, 3 Aug, 2022 at 5:40 PM