Account

Error message: Registration failed
If you are having trouble creating a new account it's highly likely that you already have an account registered against the same email in our system. ...
Wed, 13 Oct, 2021 at 11:40 AM
I want to change my email address
Unfortunately, you aren't able to change the email address attached to your account though it's something we hope to be able to do in future.  If...
Wed, 13 Oct, 2021 at 11:41 AM
I need help with the Learning Hub
Please refer to the Help Centre in the Learning Hub. You can find this by clicking 'Help' in the bottom right corner: If your question can'...
Wed, 13 Oct, 2021 at 11:41 AM
I would like to delete my account
If you would like your account and associated data deleted from our system, please email our support team (support@smilingmind.com.au). If you are also abl...
Wed, 13 Oct, 2021 at 11:41 AM
I want to unsubscribe from your mailing list
To unsubscribe from our mailing list, you can use the unsubscribe link at the base of any marketing email sent from us. Please note: this does not inclu...
Wed, 13 Oct, 2021 at 11:41 AM
I want to reset the progress in my account
In order to unsubscribe from our mailing list, you should see an unsubscribe link at the base of any marketing email sent from us. Please note this does not...
Wed, 13 Oct, 2021 at 11:41 AM
I forgot my password
If you forgot your password please follow these steps: Either open the app or go to app.smilingmind.com.au and click “Log In” Click “Forgot your password...
Wed, 13 Oct, 2021 at 11:41 AM
Do not publish: I created my account using Twitter
As of version 4.0.0 of our app, we no longer support the 'Sign in with Twitter' option. You can choose to create a new account and start afresh or...
Wed, 13 Oct, 2021 at 11:41 AM