Account
If you are having trouble creating a new account it's highly likely that you already have an account registered against the same email in our system. ...
Wed, 13 Oct, 2021 at 11:40 AM
Unfortunately, you aren't able to change the email address attached to your account though it's something we hope to be able to do in future. If y...
Wed, 13 Oct, 2021 at 11:41 AM
Please refer to the Help Centre in the Learning Hub. You can find this by clicking 'Help' in the bottom right corner: If your question can't ...
Wed, 13 Oct, 2021 at 11:41 AM
If you would like your account and associated data deleted from our system, please email our support team (support@smilingmind.com.au). If you are also abl...
Wed, 13 Oct, 2021 at 11:41 AM
To unsubscribe from our mailing list, you can use the unsubscribe link at the base of any marketing email sent from us. Please note: this does not inclu...
Wed, 13 Oct, 2021 at 11:41 AM
The app does not support the ability to reset your progress, unless you delete your account and then sign-up again. If you wish to do this, you can delete y...
Thu, 16 Jun, 2022 at 12:38 PM
If you forgot your password please follow these steps: Either open the app or go to app.smilingmind.com.au and click “Log In” Click “Forgot your password...
Wed, 13 Oct, 2021 at 11:41 AM
As of version 4.0.0 of our app, we no longer support the 'Sign in with Twitter' option. You can choose to create a new account and start afresh or c...
Wed, 13 Oct, 2021 at 11:41 AM
If you have forgotten your Smiling Mind password, or simply want to change it, you can do this by using the I forgot my password link on the Sign In screen....
Wed, 3 Aug, 2022 at 5:40 PM