Account

FAQ's about Learning Hub Accounts

How do I create an account?
To create a Learning Hub account, please first ensure you have received your access key before following these instructions: 1. Visit https://learninghu...
Fri, 22 Apr, 2022 at 2:26 PM
How do I sign in to the Learning Hub?
1. Click the 'Sign In' button in the top right hand corner of the screen. 2. Sign back in using the method you used to create your account ...
Tue, 5 Oct, 2021 at 4:05 PM
How do I reset my password?
If you signed up using an email and password, not using 'Sign in with Google', you can reset your password by: 1. Click the 'Sign In' bu...
Tue, 5 Oct, 2021 at 4:15 PM
What is my access key?
Your access key is a special code that allows you to activate your product subscription in Learning Hub. This key is unique to you or your school - don'...
Fri, 22 Apr, 2022 at 2:26 PM
My access key isn't working!
Make sure to type your access key exactly as it appears in your Learning Hub access email - no spaces before or after it! If you see the error message "...
Fri, 22 Apr, 2022 at 2:26 PM
My school isn't listed!
Click the back arrow and double-check you have entered the correct postcode. If your school has multiple campuses, please try using the postcodes from those...
Fri, 30 Jul, 2021 at 4:09 PM
I haven't received my verification email!
When you create a new Learning Hub account, we send you a link to verify your email - this will go to the address you entered in the first steps of creating...
Mon, 14 Feb, 2022 at 5:57 PM
Adding a new product into your existing Learning Hub account
Smiling Mind has a range of online wellbeing education products. If you would like to purchase a subscription to a product, you can do so either from our on...
Fri, 22 Apr, 2022 at 2:56 PM